Humanistic Management of Artificial Intelligence

Artificial intelligence is challenging the dominant paradigm of scientific management by increasing the importance of judgement in decision-making, which has been historically undervalued. The highly specialised jobs and process-driven bureaucratic structures that dominate large organizations favour excessive automation. This would reduce the number of roles available for qualified workers while simultaneously increasing the risk of catastrophic prediction failure, as humans are likely to be prematurely removed “from the loop.” In order to ensure the productivity benefits promised by artificial intelligence while avoiding large scale failure, a program of humanistic management that allows for error and values qualitative judgement needs to be adopted.

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Ryan Khurana is the Executive Director of the Institute for Advancing Prosperity, a technology policy think tank in Toronto. Prior to this, he held roles in technology policy at the Competitive Enterprise Institute in Washington, D.C., and at the Institute of Economic Affairs in London, UK.

Wed, Jun 12, 2019
04:00 PM - 05:30 PM
Centre for Ethics, University of Toronto
200 Larkin